• Account FAQ
  • How do I sign up to receive ASUS emails?
  • Click on “My Account” (on the upper right-hand corner of the website) -> Click on Subscribe/Unsubscribe
  • How do I unsubscribe from promotional emails?
  • Click on “My Account” (on the upper right-hand corner of the website) -> Click on Subscribe/Unsubscribe
  • How do I retrieve my password?
  • Click on “Login” (on the upper right-hand corner of the website) -> Click on Forgot password -> Fill out the e-mail you have registered on ASUS and enter the verification code [shown on the page]
  • How do I create an account?
  • Click on Sign Up (on the upper right-hand corner of the website) -> Fill-in the required fields and Click CREATE AN ACCOUNT to complete the registration.
  • Can I change my ASUS Account email address and password?
  • Yes, for e-mail: go to https://account.asus.com/chgmail.aspx and once it's login you will be able to update the e-mail address.
  • Yes, for password: go to https://account.asus.com/chgpwd.aspx and once it's login you will be able to update the password.
  • How do I delete my account?
  • We are sorry to see you go. Please refer to this site: https://www.asus.com/support/privacydata to submit the application to remove your personal data from the ASUS Member.
  • When will I receive my pre-ordered item?
  • Please keep in mind that the estimated date of pre-order item is for the arrival of the item on the store which does not include shipping time to their addresses.