• Payment
  • What payment methods can I use to pay my order?
  • American Express®, Discover®/Novus®, MasterCard®, and Visa®.
  • When does my credit card get charged?
  • To ensure you are totally satisfied with your purchase, Asus will not charge your credit card until your order has been shipped*. At the time you place your order, we'll pre-authorize your card for the total amount plus all applicable taxes and shipping charges (if any).
  • What is a authorization?
  • At the time that you submit your store.asus.com/us order, we will request that your financial institution create a authorization hold on your account. This means that we have not actually charged your account so you are not responsible to pay anything or incur any interest yet. Only once we successfully ship your order will we collect payment from your credit card. In the event that your order is cancelled for any reason, prior to shipment, authorization holds naturally reverse within 2-3 business days depending on your financial institution.
  • Does my billing address have to match the address on file with my credit card?
  • Yes. For credit card verification you must enter your billing address exactly as it appears on your credit card statement. However, the shipping address you wish to ship to do not need to match your billing or credit card address.