Orders are processed Monday through Friday 9AM to 6PM PST and will not be processed during weekends or holidays. Orders received before 2PM PST are processed within two business days. Please note that orders will not be shipped during holidays and weekends.

We do not use FedEx Ground service for Hawaii and Alaska, only express (Overnight or 2 days). Customers have to pay for express shipping to order to these two states. We apologize for any inconvenience this may have caused.

If any question, please contact us during business hours (M-F 6am~6pm PST)

Phone: 1-855-755-2787

E-mail:onlineservice@asus.com